Norway goes live with FRAM, its first all-in-one travel app

Posted: 3 November 2017 | | No comments yet

The FRAM app is Norway’s first solution to integrating travel planning, information and ticketing into a single platform…

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The first all-in-one solution for public transport in Norway has been launched in the county of Møre og Romsdal.

The FRAM app, developed in conjunction with FARA and DataGrafikk, has combined the ability for travellers to find the best travel route, as well as information about delays and prices, and, importantly, then allows them to purchase tickets. In most counties, travellers must use different apps and websites to gather this information and buy tickets, with Møre og Romsdal being Norway’s first county to combine these abilities into one app. Since FRAM launched, it has been downloaded more than 20,000 times.

“The new app makes it easier and more convenient for travellers in Møre og Romsdal to choose public transport. You can easily find the best route, buy tickets and receive real-time information with just a few clicks,” explained Ørjan Kirkefjord, Managing Director of FARA.

“Our solution is innovative, and an app that includes both travel planning and ticketing is completely unique in Norway. The traveller gets information about the entire trip, including travel time and transfers between different modes of transport,” said Toril Karlsnes Viken, responsible for ICT development and strategy in the Department of Transport, Møre og Romsdal county.

The contract between FARA and Møre og Romsdal county to develop FRAM was signed in October 2016. The app has integrated FARA’s ticketing solution with DataGrafikk’s existing travel planner, while Hogia delivered real-time information from PubTrans.

“Our system relies on getting information from timetables and the real-time information from PubTrans, and Hogia has helped us make use of this information. With FARA’s innovative ticketing solution and open interface, the FRAM app has become a forward-looking solution,” said Rolf Einar Eriksen, Manager of DataGrafikk.

“With Hogia PubTrans, information is updated in one place for all platforms: travel planner, Internet, signs, bus stops and so on. This ensures effective handling and reduces the risk of errors, making it easier for travellers to plan their journey,” said Mats Johansson, Managing Director of Hogia Communications.

“It’s been incredibly exciting to develop a product that has not previously existed in the Norwegian market. Our open interface makes it easy to integrate new and existing solutions, as we have done with DataGrafikk and Hogia. We have delivered a similar solution in Salzburg, Austria, where we collaborated with a local partner. FARA has experienced the importance of standardised and scalable solutions that allow for simple implementation also in other counties and countries. FARA has its own real-time solutions, but this demonstrates that we can also integrate with third-parties,” concluded Kirkefjord.