Account-based ticketing system launched in Portland-Vancouver metropolitan area

Hop Fastpass™, an electronic fare collection system implemented by INIT, has been put into operation in the Portland-Vancouver metropolitan area.

This system was launched by the three main providers of public transport in the area, Tri-County Metropolitan Transit Authority (TriMet), Clark County Public Transit Benefit Area Authority (C-TRAN) and Portland Streetcar. As Hop Fastpass™ spans multiple agencies, travellers are able to pay for trips on the regional bus, light rail, and commuter rail systems.

The e-fare system is also a fully integrated and can accept regular contactless tickets (Hop cards) as well as contactless credit or debit card payments. It is also one of the first public transport e-fare systems in the world to offer equity to passengers in the form of monthly fare capping. Riders have the benefit of earning daily and monthly passes (one ride at a time) without worrying about being charged more than the price of a day or monthly ticket.

It can be used on over 700 buses and rail vehicles, at approximately 400 platform validators and by using the Hop website, Hop app, customer hotline, or the growing retail network, riders can manage funds virtually any time of day or night.

“The benefits of the Hop system will be far reaching, providing benefits not just for our riders but for the efficiency of our revenue operations as well as those of our fellow transport providers in the greater Portland-Vancouver metro area,” said TriMet General Manager Neil McFarlane. “Our 15-year partnership with INIT has been and continues to be one that fosters growth, technical advancement, and effective process management.”

INIT’s back-end processing software, MOBILEvario, serves as the core intelligence for the account-based Hop Fastpass system. It manages and processes the multi-agency fare structures in real time, recognises and processes revenue sharing, as well as manages accounts and automates reconciliations.