RATP Dev subsidiary to continue operating Laon’s TUL network following contract renewal

Credit: RATP Dev

RATP Dev has announced that the community of the Pays de Laon greater urban area has reaffirmed its trust in CTPL – an RATP Dev subsidiary – by renewing its contract to operate and maintain the TUL network for a further seven years, from 2023 to 2029.

This renewal is an opportunity to affirm a new stage in the partnership between the operator and the community of the Laon area, to make the public transit service even more dynamic.

The new service delegation, which had started on 1 January 2023, will continue the role entrusted to RATP Dev since 2016, which includes covering the technical, administrative, financial and commercial management of the TUL network facilities, as well as their upkeep and maintenance.

CTPL will operate the urban network, consisting of five regular bus routes serving the residents of Laon and Chambry. The service delegation also includes intercity transport along 13 routes, some managed by the Pays de Laon urban community and others by the Hauts-de-France regional authority.

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In addition, CTPL will provide a transport on-demand service to all 38 municipalities that make up the greater urban area.

“Since 2016, we have transported an average of just over one million passengers annually, and our customer satisfaction rate is 93%. For this new service delegation, all our teams remain committed to the goals of the community of the Pays de Laon greater urban area for the public transit service provision,” said Guillaume Jacmain, Director of CTPL.

The CTPL team is made up of departments including operations/driving, maintenance, sales and human resources. All are committed to remaining as close as possible to their passengers.