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EMV card payments come to public transport in Tychy, Poland

Posted: 17 December 2020 | | No comments yet

Contactless payments on public transport services are now available for passengers on all of Tychy’s 42 bus lines and six trolleybus routes, bringing benefits to commuters and local authority ZTM alike.

EMV card payments on public transport in Tychy

Commuters in the Silesian city of Tychy in Poland can now use Visa and Mastercard – including emulated cards on mobiles and smartwatches – to make contactless payments on the city’s buses and trolleybuses.

The contactless ticketing system was contracted by ZTM, the municipal transport authority for Tychy and one of the largest providers of public transport in Poland, and delivered by Monet+, the creator of Switchio Transport, whilst working in partnership with Asseco Data Systems, which provided of the core back-office components.

ZTM is operating a Check-in/Check-out model for services using the contactless system, where tickets purchased throughout the day are aggregated in Switchio before a final end-of-day settlement. The system brings greater savings for passengers, as they pay the daily capped fare if multiple trips are taken, and for the transport company thanks to lower transaction fees.

The project in numbers

  • The first contactless EMV ticketing system in Poland, which covers Tychy’s 42 bus and six trolleybus lines
  • 582 payment and 188 inspection devices were deployed to facilitate smooth and fast payments
  • The project was delivered seamlessly in just five months
  • The next phase of the project will deliver 3,700 validators and 400 inspection devices across the larger metropolitan region of Upper Silesia.

Switchio Transport is supplied in the form of software as a service (SaaS) with 24/7 support. The solution has a proven track record of successful deployments in Europe, West Africa and Central America. Developed by Monet+, the software fully accommodates the security and functional requirements of Visa (MTT) and Mastercard (PAYG) bank cards.

Implementing the contactless payment system on public transport in Tychy has delivered a number of benefits, not just for passengers, but also for the transport authority ZTM and its chosen acquirer: 

For ZTM

  • Integration with the local ŚKUP transport card
  • Self-service ticketing directly in vehicles
  • E-tickets linked to bank cards
  • Reduced paper ticket costs
  • Significant acceleration of passenger check-in (under one second)
  • Acceleration of cash flow through the system
  • Savings on fees through aggregation of transactions
  • Simple price model using the Switchio infrastructure.

For commuters

  • Comfort and ease of self-service ticketing with Visa and Mastercard bank cards
  • Discounts on fares and more equitable pricing models
  • Faster check-in
  • No loss of pre-paid funds in case of a lost or stolen prepaid transport card.

For the acquirer

  • Entry into the transport sector
  • Open-loop system that can be easily connected to other platforms
  • Low investment in modification of the authorisation centre has opened doors to new transport projects
  • Ease of potential expansion to other areas such as e-commerce and POS terminals in retail.

Discussing the delivery of the project, Lech Ostafiński, Project Manager at Asseco Data Systems S.A., explained: “Asseco Data Systems engaged Monet+ to implement their Switchio Transport solution to enable contactless ticketing on public transport in the city of Tychy. The implementation included customisation of the Monet+ system according to the transport authority’s requirements, integration with other systems, and creation of card reader software for the CRE10 terminal. The software currently supports EMV transactions in about 160 buses and on 550 validators. Monet+ delivered the solution on time and with due diligence.”

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