Ticketing & Payments In-Depth Focus 2018

In this issue:

• Ticket to ride: New Zealand’s new nationwide ticketing solution
  With a land mass approximately equivalent to the UK, but with a total population of only 4.7 million people, New Zealand currently has approximately 16 different ticketing systems in operation on its public transport network. Wayne Hastie, General Manager, Public Transport Group at the Greater Wellington Regional Council, explains how that is projected to change with a next-generation, national public transport ticketing solution for New Zealand.
• Can ticketing go touchless?
  Intelligent Transport Editor, Luke Antoniou, quizzes Martin Woolley, Developer Relations Manager (EMEA) at Bluetooth SIG, and Michel Dancygier, an automatic fare collection systems expert for Revenue Collection Systems France SAS (a Thales subsidiary), to find out how Bluetooth technology has advanced since its inception 20 years ago, and how it could help to change the way we pay for travel.
• Driving strategy change with customer centricity
  Dave Lynch, Group CIO at FirstGroup PLC, explains how the digitalisation of the First Bus Division is not only transforming the customer experience, but also helping address day-to-day operational challenges.