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Tackling anti-social behaviour on buses with live CCTV technology

Posted: 10 April 2017 | Mark Babington, Safety & Security Manager at Transport for West Midlands (TfWM) | No comments yet

National Express West Midlands has installed 4G Ve motion CCTV units to its vehicles, helping Safer Travel police officers to target anti-social behaviour on buses in real-time. Mark Babington, Safety & Security Manager at Transport for West Midlands (TfWM), explores the benefits of the technology and speaks with some colleagues involved for their views.

Tackling anti-social behaviour on buses with live CCTV technology

Footage is recorded by on-bus cameras and sent over the 4G network, when it’s available. If it’s not, it uses 3G. West Midlands Police officers working in the Safer Travel team can then tap into live CCTV feeds and view anti-social behaviour on any vehicles that are fitted with the equipment. Because the footage is real-time, police can stop the bus and quickly act upon any anti-social behaviour.

Working together in the Safer Travel Partnership (STP), anti-social behaviour and crime captured on CCTV from National Express West Midlands’ buses has already resulted in a 75% success rate in identifying offenders.

Michael Sayers, Safer Travel Officer, explains the thinking behind the choice of supplier: “West Midlands Police were interested in this technology because of a similar system we’d used in the past. This worked via a microwave link between the kit on a bus and a viewing device in a police vehicle. This was limiting because the device could only be viewed if you were within 50m of the bus. Obviously, that’s not always possible, especially in a busy urban area like the West Midlands.

“We trialled several companies who offered live feeds of CCTV. Reliability was absolutely crucial. We needed a system that would continuously stream without the signal dropping out, but we hadn’t found anything we could be confident in.

“While we were talking to another con tractor about this, they told us about Vemotion. We were

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