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Matthew Lale

 

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Why a mobile ticketing option is crucial for Herts bus operators

Matthew Lale, Passenger Transport Manager at Hertfordshire County Council, kicks…

25 February 2019 | By

Matthew Lale, Passenger Transport Manager at Hertfordshire County Council, kicks off our Ticketing & Payments Series by detailing why operators must use modern technology to help them better plan their services and tailor their customer offerings, or run the risk of not satisfactorily meeting customer demands.