Mike Bagshaw

Mike Bagshaw joined MTR in 2016 as Bid Director before becoming Performance and Planning Director of MTR Elizabeth line in 2018, Chief Operating Officer of MTR UK in 2021, and then Managing Director of MTR Elizabeth line in February 2023.

Mike’s railway career began in frontline customer-facing roles in British Rail. In the early days of UK rail privatisation, he was part of the initial management team that developed Chiltern Railways’ expansion to the West Midlands, delivering exceptional passenger growth, operational performance, and customer satisfaction.

After a period working for the Strategic Rail Authority and First Great Western, Mike returned to Chiltern as Performance and Planning Director, then as Commercial Director. He later joined Arriva Trains Wales, where he led the team that transformed performance and introduced a new standard pattern timetable throughout Wales. As Commercial Director, he led the partnership with the Welsh Government, and developed new passenger services and initiatives to drive passenger growth and stakeholder engagement.

At MTR, his responsibilities have included overseeing the planning and delivery of the end-to-end Elizabeth line, developing industry-leading operational performance and planning capability, and expanding a successful operating business portfolio.