Modeshift Case Study: Monroe Transit System – Monroe, Lousiana
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Published: 6 July 2022
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Read this whitepaper to find out more about how Modeshift launched an account-based fare collection system for Monroe Transit System in less than four months, against the backdrop of the pandemic – which has ultimately transformed the everyday life of MTS riders and has proven a valuable ally in attracting new riders on-board.
Modeshift entered Monroe Transit System’s (MTS) bid to provide alternative fare media to minimise the use of cash and to provide convenience for customers in September 2020. MTS needed a technically proven account-based fare collection system delivered as a service. The need for such an innovation was already apparent before the pandemic, but the tumultuous 2020 sped up the process significantly.
As customer experience was of paramount importance, Modeshift approached this project with the idea of providing a user-friendly platform that can integrate all functionalities needed by both riders and agency.
Read this whitepaper to find out more about how Modeshift launched an account-based fare collection system for Monroe Transit in less than four months, against the backdrop of the pandemic – which has ultimately transformed the everyday life of MTS riders and has proven a valuable ally in attracting new riders on-board.
About the company
Modeshift is a U.S. company that helps transit agencies to modernise their user-facing technology and the underlying infrastructure – to improve efficiency, increase ridership and provide adequate, sustainability-oriented service. It is the only all-in-one digital mobility infrastructure platform that also gives the transit industry the tools to reduce their carbon emissions and aim for sustainability.
