Contactless payment hits milestone after recent launch in Ontario, Canada

Credit: Metrolinx

Metrolinx has announced that more than 100,000 people have tapped their credit card to pay for GO Transit, Brampton Transit, MiWay and Oakville Transit, following the recent launch of the new fare payment option on 11 August 2022.

Customers travelling on GO, Brampton, MiWay and Oakville Transit can now pay their fare by tapping their credit card on a PRESTO device using contactless payment options. The contactless payment system allows customers to pay their adult fare on participating transit agencies with just a tap of their credit card, including those cards on their phone or watch.

In order to work, customers travelling on GO Transit and UP Express must remember to tap off at their destination, in the same way that they tapped on. If a credit card is used to tap on, the same one must be used when tapping off. If phone or watch is used when tapping on, the same device using the same card set up in the customer’s mobile wallet must be used when tapping off. This avoids any possible duplication of fare payment.

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For journeys with other transit partners (other than GO and UP), customers need to tap once when starting their trip.

Furthermore, when using their credit card or PRESTO card customers should make sure to only tap their preferred payment method onto the payment device to pay. The easiest way is to take out the card they want to pay with out of their wallet, purse or phone case when tapping onto the device. This avoids a situation called ‘card clash’ and ensures that only one card is charged.