Roundtable: assessing the component parts of successful Mobility-as-a-Service

In our first roundtable discussion of 2019, we turned our attentions to Mobility-as-a-Service. Here, Intelligent Transport speaks to five industry experts to find out which best practices should be adhered to in order to culture an effective MaaS ecosystem. From policy and collaboration to data and customer experience, read on to discover the benefits, and indeed some of the potential pitfalls, involved in making MaaS a reality.

Answering questions such as ‘How can policymakers and regulators help to support MaaS?’, ‘What steps need to be taken by transport/local authorities to ensure that MaaS can be successful on a national scale?’ and ‘What can be done to persuade transport operators (that haven’t already) to open their data to support MaaS?’, the roundtable investigates how the business case of MaaS can be presented in a way clear and convincing way.

Participants include:

• Nuria Blanco, CITRAM Technician, Consorcio Regional de Transportes de Madrid
• James Datson, Principal Technologist, Transport Systems Catapult
• Piia Karjalainen, Senior Manager, MaaS Alliance
• Carol Schweiger, President, Schweiger Consulting
• Shwetha Surender, Industry Principal Mobility, Frost & Sullivan.