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Thomas Kritzer

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Intelligent Transport’s Advisory Board Roundtable

Ahead of InnoTrans 2018, Intelligent Transport asked our Advisory Board…

6 September 2018 | By , , , , , ,

Ahead of InnoTrans 2018, Intelligent Transport asked our Advisory Board for their thoughts on the current state of transport and mobility, and how today’s developments and practices will affect tomorrow’s operators and passengers.

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CCTV – a multi-purpose tool within public transport

Thomas Kritzer – Head of the Department for Security and…

3 May 2016 | By

Thomas Kritzer – Head of the Department for Security and Service at Wiener Linien – gives an overview of the approach and use of CCTV for Vienna’s public transport network, highlighting its operational benefits and how the arrival of new technology can provide greater security advantages in the future.

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Cyber security in the public transport sector – the big unknown!?

Thomas Kritzer, Member of the UITP Security Commission, discusses how…

17 December 2015 | By Thomas Kritzer, Member of the UITP Security Commission

Thomas Kritzer, Member of the UITP Security Commission, discusses how and why cyber security is becoming a prominent issue within the public transport sector, and explores the ways to overcome this threat...

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The role of staff in public transport security

The public transport sector’s core business is a delivery of…

3 March 2014 | By Thomas Kritzer, Head of Security and Service Department, Wiener Linien

The public transport sector’s core business is a delivery of service. Service stands first for transportation from one point to another, but – as every user will agree – it also includes many other aspects. A high quality service needs well-trained staff to support operations and customers. In the field…

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Wiener Linien’s metro station ‘Stadium’ Meeting challenges of big events

Big events in urban areas involving lots of customers are…

3 January 2012 | By Thomas Kritzer, Deputy Head of Metro Operations, Wiener Linien, Chairman of the UITP Security Commission and Intelligent Transport Editorial Board Member

Big events in urban areas involving lots of customers are a regular challenge for public transport operators. Wiener Linien has decades of experience in successfully managing big events and lots of customers. Shortly before Euro 2008, the European football cup held in Austria and Switzerland, Wiener Linien opened a new…

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CCTV: Factors to consider before installing or upgrading

Such is the title of a new UITP brochure which…

25 February 2011 | By Thomas Kritzer, Deputy Head of the Metro Operations Department, Wiener Linien and Vice-Chairman of the UITP Security Commission, and Lindsey Barr, Manager, UITP Security Commission

Such is the title of a new UITP brochure which focuses on the experiences and challenges of Video Surveillance Systems, commonly known as ‘CCTV1’, as a security tool in public transport. The International Association of Public Transport (UITP) is the international network for public transport authorities and operators, policy decision-makers,…

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30 years of safe and secure metro operation in Vienna: Successful strategies and future developments

Modern public transport in a large city is expected to…

13 June 2007 | By Karl Bergner, Head of Metro Operations, Wiener Linien and Thomas Kritzer, Metro Operations Department, Wiener Linien

Modern public transport in a large city is expected to keep transit times short, but it is also expected to give potential customers a feeling of comfort, safety and security. These factors play a major role in city dwellers’ choice of transport modes. Thirty years of successful metro service with…