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Contactless bank card success on London buses

22 August 2013 | By Shashi Verma, Director of Customer Experience at Transport for London (TfL)

Shashi Verma, Director of Customer Experience at Transport for London (TfL) speaks to Intelligent Transport to give an update on how the first phase of the network’s contactless bank card roll-out has gone so far on London’s 8,500 buses. When we last interviewed you about the project1 it was some…

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ITSO and Interoperable Fare Management

18 January 2009 | By Mike Eastham, General Manager, ITSO Limited and John Verity, Head of Compliance, ITSO Limited and EU-IFM Project Co-ordinator

Smartcards provide a significant number of benefits both to the card holder and for the background processes involved. Fraud, in particular, is a threat that is significantly reduced as smartcards are almost impossible to copy, whilst cards that are lost or stolen can easily be identified and removed permanently from…