List view / Grid view
Kerry Phillipson, Retail Project Manager at Arriva UK Trains, speaks to Intelligent Transport’s Halimah Haque about the transformative potential of generative artificial intelligence within the public transport sector, with a key focus on enhancing information to improve customer interactions.
For Intelligent Transport, Neil Shah, IT & Digital Director at Arriva UK Trains, discusses the challenges of implementing fully integrated smart ticketing networks, and highlights the potential that data-driven insights have in informing strategic decision-making for transport authorities and operators.
Now extended to May 2026, Arriva Rail London will continue to operate the London Overground and will work in partnership with TfL to provide more frequent services, new trains and improved interchanges.
The Smart Ticketing In-Depth Focus in Intelligent Transport Issue 2 2023 features articles from an Intelligent Transport Advisory Board member and Arriva UK Trains discussing the benefits and challenges of implementing new payment technologies in public transport systems and the potential that data-driven ticketing insights have in informing strategic decision-making…
In Issue 2 2023 of Intelligent Transport, we feature exclusive content from leading industry experts and thought leaders discussing: forming prosperous communities through improved transport equity; revolutionising transport and empowering operators with smart ticketing; marketing MaaS to improve awareness and increase adoption; and plenty more.
