What’s next for connected supply chain logistics and mobility in the “new normal”?
Global businesses are under pressure to enhance customer service while streamlining costs and in particular processes now more than ever. This increases pressure on their internal transport operations and their logistics service providers, who are continuously looking for ways to maximise fleet utilisation, reduce costs and streamline their transport operations.
Fleet management, telematics and route planning/scheduling solutions have all had a big impact supporting these objectives. Moreover, introducing electronic proof of delivery (ePOD) and mobility solutions further contributes to these ambitions; sending delivery & schedule details alongside vehicle information directly to the drivers handheld device saves time both on route, in pre-departure and at the end of shift activities in the transport office.
So, what else can be done to streamline processes and deliver truly contactless transport operations?
In a keynote presentation, Irdeto’s Simon Cunnell will discuss how the last physical obstacle to creating truly ‘contactless’ fleet operation is the physical keys or fobs to access vehicles, and how eliminating the need for physical keys in transport operations streamlines activities.
Simon will also explain how contactless vehicle access can act an enabler for new business models, and how businesses can benefit from new opportunities presented by connected technologies, such as:
- Automating digital key distribution to drivers along with their electronic manifest and truck details
- Easy digital key distribution to employees – and third-party service providers – who need access for loading, yard movements or servicing
- Asset sharing for logistics and construction organisations
- Drive new business models within on- and off-road commercial vehicles contactless rental and control assets remotely.
- Eliminate the nightmare of lost keys.
COVID-19 has advanced the need for contactless technology and mobility solutions have gone a long way to support this, as transport and delivery companies have had to adapt to address employee and customer safety concerns.
Following the keynote, an expert panel will discuss the ways in which better connected technology is helping to improve operational efficiency and improve attitudes towards transport during the pandemic across the transport sector, looking at how:
- Decentralisation is improving access to operation-critical information and services
- Connectivity in transport is progressing and what comes next
- Business models are being changed and adapted as technology can better support objectives
- Staff wellbeing can be improved by the implementation of technology – as long as the correct training is in place.
Tom Voege, Head of EU Affairs and Transport Lead, International Chamber of Commerce (ICC)