Working to achieve passenger satisfaction
There is no industry in the UK – nor indeed…
24 April 2013 | By Simon Posner, Chief Executive, Confederation of Passenger Transport UK
There is no industry in the UK – nor indeed the rest of Europe – that could begin a Foreword to a publication with any words other than “these are challenging times”. Speaking on behalf of Britain’s bus, coach and light-rail operators, I can therefore say with some certainty that…