Session Details

Anonymous passenger data- Considerations for the future

Date: 5 November 2019
Time: 15:30

  • Do we understand the future without identifying all passengers?
  • Understanding who our customers are through account-based tickets to help us to build better networks and tailor according to demand 
  • From the passenger perspective, are they restricting their benefits and how can the operators help ensure they receive the best experience?

 

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