Session Details

Open loop and account based ticketing: What is the passenger and operator appetite for it?

Date: 2 November 2018
Time: 12:40

Account based ticketing has emerged as a significant potential expectation from passengers, reflecting the way we increasingly pay for goods and services. However, there are a number of challenges associated with it – What is the true passenger appetite? What is the operator appetite? Should it be prepay or post-pay? What extent will it overlap with MaaS? What are the technology and commercial challenges to delivering for more than a single operator?

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