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Indian survey reveals concerns for post-lockdown mobility

Posted: 29 May 2020 |

Indian micromobility company Yulu conducted a survey of 1,500 of its two million users in a bid to understand how commuters are planning to travel once lockdown restrictions have been eased.

Yulu, an Indian micromobility service provider, has conducted a survey to identify mobility and micromobility choices, as well as commuting patterns, post-COVID-19 lockdown. The objective of the survey was to understand mobility concerns and safety priorities for users in the post COVID-19 era of social distancing, safety and sanitisation.  

Given the requirement of social distancing, solo ridership was noted to be preferred by the majority, as well as driver led shared mobility options. When asked about users’ commute choices post-lockdown, the results revealed an increase in people opting for personal vehicles, as opposed to group mobility and public transport.

  • Respondents opting for personal vehicles increased by 19.8 per cent
  • Public transport saw a drop of 24.6 per cent
  • Ride-hailing/auto rickshaws saw a drop of 8.6 per cent.

pie chart showing user preferenceMore than 50 per cent of the respondents mentioned that the usage of the Yulu vehicles won’t be affected by the COVID-19 pandemic; whereas 22 per cent of users claimed that they would be using Yulu’s micromobility services more often.

Amit Gupta, Co-Founder and CEO of Yulu, said: “As we transcend towards the new normal, it is interesting to note that there is a surge in the demand of solo and sanitised mobility solutions. We are witnessing a V shape recovery with 1.6X growth in the percentage of new users and a 50 per cent increase in the distance, as well as usage time. Citizens’ safety is Yulu’s topmost priority and we are following a tech-enabled sanitisation process where our vehicles are sanitised several times in a day through a WHO-recommended sanitiser and the last sanitised timestamp is shown to our users on the app.”

The survey also asked commuters what they would avoid while commuting post-lockdown to understand their convenience.

The survey results indicated that 22 per cent of the users preferred to rent a vehicle for the long-term and not share the vehicle to be extra safe and protected.

“Private vehicles are not the solution. Shared Solo and sustainable mobility are,” Gupta added.